Help Desk
Submitting a Ticket Request When it comes to getting support from us at API, submitting a support ticket is one of the best ways to request assistance. To help with this task, it can be helpful to realize the way that our ticketing system works. In this article we'll go over the ty...- Why should I use your service?
- How much time/money have you lost to API integrations without success? We have the most advanced API on the market. We also have a nice UI and everything is constantly evolving for the sa...
- Account Opening Documents
- As per regulations, we are required to know our customers (KYC). We therefore will need you to submit your documents in order to have your account verified and limits lifted off from it. T...
- Which payment method do you accept?
- We accept payments through Mobile Money, PayPal, Visa, Bank Transfers, Visa, MasterCard, and American Express
- Can I have a custom plan?
- Yes, for a large project or a very specific need we can set up your account with a custom plan, based on your needs
- How to change your password
- There are two ways through which you can be able to trigger a password reset through the system. You can either do so before logging in to your API account by using the reset password f...
